On your Android device, go to the HBO Max app icon. Long press the icon and select Uninstall. Uninstall the HBO Max App; Next, click on Uninstall again for final confirmation and wait until uninstalled. Now, reinstall the app from the PlayStore. Once reinstalled, log in to your HBO Max account and try to stream the contents. HBO might be throwing a wrench into some people’s binging plans, though, as the company is pulling its HBO Go and HBO Now apps from 2nd and 3rd gen Apple TV units. MacRumors spotted support Tried again today with all the dolbyvision HBO content and it was coming up HDR10 instead of Dolbyvision. I put on Snoopy on the Apple TV app and dolbyvision works for a couple of minutes and then it bugs out and will come back on if I pause it and rewind a few seconds. I then airplayed HBO from my phone and Dolbyvision was displayed. Step 1: Unplug your HDMI cable from both the TV and Apple TV, and plug it back in. If this doesn’t work, try using a new HDMI cable if possible. Step 2: Check your TV menu settings, and make Find out what it is and why it dominated. The 5 best (HBO) Max shows of 2023, ranked. So if you’re outside any of those locations and Max isn’t working, there’s your answer. Max will expand If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes: Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List. Connect the micro USB cable to the Apple TV and to your computer. Reconnect the power cable (only for Apple TV 3) Open iTunes Hence, if you find HBO Max not working on your iPhone, you clear the data this way: Launch the App Store. Find “HBO Max” using the search bar. Tap on “Uninstall” beside the icon. Once uninstalled, tap on the download icon to reinstall HBO Max. Sadly, uninstalling and reinstalling HBO Max is the only way you can clear the app’s cache Try this for any misbehaving app: Force-quit the app, then relaunch and try again. If the issue persists, force-quit the app, restart the device, then relaunch and try again. If the issue persists, delete the app, re-download and try again. If the issue still persists, then contact the app developer for further assistance. Reply. Helpful (3) of 1. GafX.